Reception and Lobby Design Online: Desk, Waiting and Branding

The reception is the first thing visitors see. Make the desk easy to find, give people a comfortable place to wait and show your brand without clutter.

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Reception & lobby: design example

What you can do here

  • Plan the reception desk and the staff area behind it
  • Add waiting seating, a coffee point and plants
  • Design a brand wall with lighting
  • Plan wayfinding to lifts, meeting rooms and toilets

Typical sizes and tips

  • Reception desks often combine a work surface about 72–75 cm (28–30 in) high with a raised transaction top about 105–110 cm (42–43 in).
  • Include a lower counter section about 71–86 cm (28–34 in) high for wheelchair users (US ADA guidance).
  • Keep the path from the entrance to the desk direct and at least 120 cm (48 in) wide.
  • Plan waiting seats for peak arrivals, with space for bags and coats.
  • Use warm, glare-free lighting on faces at the desk.

Common planning guidelines, not building-code requirements. Measure your room and check local rules.

Recommended styles

Luxury · Contemporary · Art deco · Minimalist · Japandi

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Questions about this space

What size should a reception desk be?

A desk for one person is often 160–200 cm (5–6.5 ft) wide; add about 80–100 cm (32–40 in) for each extra staff member.

How do I show our brand?

Use one strong brand wall with your logo and colours, and repeat the colours in seating or lighting rather than everywhere.

Can I design a hotel lobby?

Yes. Combine the reception with lounge seating and a bar from the bar space.

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